fuji9 Terms & Conditions

1 Introduction

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Player" or "User") and fuji9 (the "Platform", "we", "us", or "our"), governing your use of the website located at fuji9.pro and all associated services, features, games, and content made available through the fuji9 platform.

fuji9 is an online casino and sports betting platform operated for the entertainment of adults aged 21 and above. The platform offers live casino games powered by Evolution Gaming and Ezugi, sports betting markets covering cricket (including BPL, IPL, and T20 World Cup), slot titles from Pragmatic Play, NetEnt, Microgaming, and other leading providers, as well as table games including roulette, Dragon and Tiger, and blackjack.

All financial transactions on fuji9 are conducted in Bangladeshi Taka (BDT) through locally supported mobile payment methods including bKash, Nagad, Rocket, and Upay. The fuji9 platform is designed specifically for the Bangladesh market and is intended for use by players located in Bangladesh.

These Terms should be read in conjunction with the fuji9 Privacy Policy and the fuji9 Responsible Gaming guidelines, both of which form part of the contractual relationship between you and fuji9.

2 Eligibility and Registration

To register an account and use the fuji9 platform, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age. fuji9 enforces a strict 21+ minimum age requirement without exception. Individuals under the age of 21 are absolutely prohibited from registering, depositing, or participating in any games or betting activities on fuji9.
• You are registering as an individual in your own name and for your personal, non-commercial use only. Corporate registrations are not permitted.
• You are not residing in or accessing the fuji9 platform from any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not been previously excluded, suspended, or banned from the fuji9 platform or any affiliated platform for any reason.
• You are not a current employee, contractor, director, or officer of fuji9 or any of its affiliated partners, service providers, or game studios.
• You are of sound mind and are not acting under duress, coercion, or any form of impairment that affects your ability to consent to these Terms.

Each player is permitted to maintain only one (1) registered account on the fuji9 platform. The creation of multiple accounts, including by using different names, email addresses, or payment methods, is strictly prohibited and will result in the immediate suspension of all associated accounts and the forfeiture of any balances or bonus funds held within them.

fuji9 reserves the right to request identity verification documents (including but not limited to national identity card, passport, or birth certificate) from any player at any time, including at registration, prior to processing a withdrawal, or during a periodic account review. Failure to provide satisfactory documentation within a reasonable time may result in account restriction or closure.

3 Account Responsibilities

As a registered player on fuji9, you accept full responsibility for all activity that occurs under your account, including all bets placed, games played, deposits made, and withdrawals requested. This responsibility applies whether or not you were personally responsible for the activity in question.

You are solely responsible for maintaining the confidentiality and security of your fuji9 Login credentials, including your username and password. You must not disclose your login details to any third party under any circumstances. fuji9 will never contact you to request your password, whether by email, live chat, telephone, or any other channel.

• You must ensure that your registered account details — including your full name, date of birth, email address, and preferred payment method — are accurate and kept up to date at all times. Inaccurate information may delay withdrawals or trigger a formal verification review.
• You must notify the fuji9 support team at [email protected] immediately if you suspect that your account has been accessed without your authorisation or that your login credentials have been compromised.
• fuji9 will not be liable for any losses suffered as a result of unauthorised account access where the player has failed to take reasonable steps to protect their login credentials.
• Account balances are held in Bangladeshi Taka (BDT) and are not transferable to another player's account under any circumstances.

Players may close their fuji9 account voluntarily at any time by contacting the support team. Upon closure, any remaining balance will be withdrawn to the verified payment method on file, subject to standard verification checks. Bonus balances that have not met the applicable wagering requirements will be forfeited upon account closure.

4 Deposits and Withdrawals

All deposits and withdrawals on fuji9 are processed in Bangladeshi Taka (BDT). fuji9 currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Additional payment options may be introduced from time to time and will be listed on the platform's cashier page.

The minimum deposit on fuji9 is ৳200 BDT. Minimum and maximum withdrawal amounts are subject to the specific payment method used and the player's current verification status. fuji9 does not charge platform fees on standard deposits or withdrawals; however, your mobile banking provider may apply their own transaction fees, for which fuji9 accepts no responsibility.

• Deposits are credited to the player's fuji9 account balance within seconds of the transaction being confirmed by the payment provider.
• Withdrawal requests are processed by the fuji9 payments team during operational hours. Standard processing time is within 24 hours of the request being submitted, subject to verification requirements.
• fuji9 reserves the right to conduct enhanced due diligence checks on withdrawal requests that exceed certain thresholds or that display patterns consistent with potential fraud or money laundering. Such checks may extend processing times.
• Players may only withdraw funds to a payment method that they own and that has been verified as linked to their account. Third-party withdrawals are not permitted under any circumstances.
• Winnings derived from bonus funds are subject to the wagering requirements of the specific bonus promotion before they become eligible for withdrawal. See Section 5 for full bonus terms.

fuji9 does not accept cash deposits or bank wire transfers at this time. All transactions must be conducted through the approved mobile payment methods listed in the cashier section of the platform.

5 Bonuses and Promotions

fuji9 offers a range of bonus promotions to new and existing players, including welcome bonuses, deposit match offers, free spins, cricket betting enhanced odds, and seasonal promotions tied to events such as BPL, Eid al-Fitr, Eid al-Adha, and Pohela Boishakh. All promotional offers are subject to the specific terms and conditions published alongside each offer, which take precedence over the general bonus terms set out in this section where there is any conflict.

• Wagering Requirements: Bonus funds credited to a player's account must be wagered a specified number of times before they can be withdrawn as cash. The wagering multiplier applicable to each bonus is stated in the individual promotion terms.
• Game Contributions: Not all games on the fuji9 platform contribute equally to wagering requirements. Slots typically contribute 100% of each wager, while live casino games and sports bets may contribute a lower percentage. Specific contribution rates are published in each promotion's terms.
• Bonus Expiry: All bonus funds and free spins are subject to an expiry period stated in the individual promotion terms. Bonus funds not wagered within the specified period will be automatically removed from the player's account without compensation.
• One Bonus at a Time: Players may only hold and use one active bonus at a time. Claiming a new bonus while another is active may result in the forfeiture of the existing bonus balance.
• Abuse Prevention: fuji9 reserves the right to withhold, modify, or cancel any bonus if it reasonably suspects that the player is abusing the promotion system, including through the use of multiple accounts, arbitrage betting strategies, or other methods designed to circumvent the spirit of the offer.

fuji9 reserves the right to withdraw, modify, or discontinue any promotional offer at any time without prior notice. Players who have already claimed a bonus in good faith and commenced wagering will not have that bonus retroactively modified, but future iterations of the same promotion may differ.

6 Gameplay and Betting Rules

All games available on the fuji9 platform — including slots, live casino tables, Dragon and Tiger, roulette, and sports betting markets — are governed by individual game rules published within the game interface or the relevant sportsbook section. Players are responsible for familiarising themselves with the applicable rules before placing any wager.

The fuji9 platform uses certified random number generation (RNG) technology for all virtual casino games to ensure that outcomes are statistically random and not influenced by previous results. Live casino games are conducted by human dealers in real time using physical equipment, and the results of those games are governed by the rules of the respective game as administered by the dealer.

• All bets placed on fuji9 are final once confirmed. fuji9 does not accept requests to cancel, modify, or reverse a confirmed bet except in cases of demonstrable technical error on the platform's part.
• In the event of a technical fault, disconnection, or force majeure event during a game round, fuji9's system logs will be used to determine the outcome. fuji9's decision in such matters is final and binding.
• Odds and game return-to-player (RTP) rates are subject to change. Current RTP information for individual slot titles is available within the game's information panel.
• Sports betting markets — including all cricket markets covering BPL, IPL, T20 World Cup, and bilateral series — are subject to the fuji9 sportsbook rules, including rules relating to match abandonment, result reversal, and void bets.
• fuji9 reserves the right to void any bet where there is evidence that the outcome was known to the player before the bet was placed, or where the market was offered due to a manifest error in the odds.

7 Prohibited Conduct

Players must at all times use the fuji9 platform in good faith, in compliance with these Terms, and in a manner consistent with applicable law. The following conduct is strictly prohibited on fuji9 and will result in immediate account suspension, forfeiture of balances, and where appropriate, reporting to law enforcement authorities:

• Using the fuji9 platform for any form of money laundering, fraud, or financial crime.
• Opening or operating more than one account on the fuji9 platform, whether in your own name or under any other identity.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in place of a human player.
• Exploiting software bugs, glitches, or errors in the platform's games or betting systems. Any winnings derived from a demonstrable software error are void and will be removed from the player's account.
• Colluding with other players to manipulate the outcome of any game or sporting event on which bets are placed through fuji9.
• Accessing or attempting to access another player's account without their explicit consent.
• Engaging in chargebacks or payment disputes in bad faith — that is, where the payment was legitimately authorised by the player. fuji9 will contest all bad-faith chargebacks and may pursue recovery of funds through legal channels.
• Making abusive, threatening, or harassing communications directed at fuji9 staff or other platform users through any support channel.

8 Responsible Gaming

fuji9 is committed to promoting responsible gambling among all players. The platform provides a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. Players who believe they may have a gambling problem are strongly encouraged to use these tools and to seek support from a qualified professional.

Full information on the responsible gaming tools available at fuji9, along with guidance on identifying problematic gambling behaviour and links to professional support resources, is available on the dedicated Responsible Gaming page. The 21+ age restriction is a core pillar of fuji9's responsible gaming framework and is enforced without exception.

9 Privacy and Data

fuji9 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account on fuji9, you consent to the collection, storage, and processing of your personal data as described in that policy.

Personal data collected by fuji9 — including your name, date of birth, contact details, payment information, and gaming activity — is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and improvement of the platform's services. fuji9 does not sell personal data to third parties for marketing purposes.

All data transmitted between your device and the fuji9 platform is protected by SSL (Secure Sockets Layer) encryption. fuji9 maintains appropriate technical and organisational security measures to protect player data against unauthorised access, disclosure, alteration, and destruction.

10 Intellectual Property

All content on the fuji9 platform — including but not limited to the fuji9 brand name, logo, website design, graphics, text, software code, game interfaces, and promotional materials — is the intellectual property of fuji9 or its respective licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the fuji9 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the fuji9 platform without prior written consent from fuji9.

Game content provided by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and other providers remains the intellectual property of those respective organisations and is subject to their individual licensing agreements with fuji9.

11 Limitation of Liability

To the fullest extent permitted by applicable law, fuji9 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the fuji9 platform, including but not limited to:

• Gambling losses incurred through normal platform use.
• Loss of data, account access, or funds arising from circumstances outside fuji9's reasonable control, including network outages, payment provider downtime, or force majeure events.
• Any reliance placed on information, game statistics, or odds displayed on the platform.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, or Upay.
• Unauthorised account access resulting from a player's failure to maintain the security of their fuji9 Login credentials.

Nothing in these Terms limits fuji9's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

12 Termination and Suspension

fuji9 reserves the right to suspend, restrict, or permanently terminate any player account at any time and without prior notice where fuji9 has reasonable grounds to believe that:

• The player has breached any provision of these Terms and Conditions.
• The player is under the age of 21.
• The player has provided false, inaccurate, or misleading information during registration or verification.
• The player's account is associated with fraudulent activity, money laundering, or any other illegal conduct.
• Continued operation of the account poses a risk to fuji9, other players, or third parties.

Upon termination of an account for a verified breach of these Terms, fuji9 reserves the right to forfeit any remaining balance, including bonus funds and any winnings derived from prohibited activity. Where an account is closed for reasons other than a breach by the player — such as a voluntary closure or a platform-initiated review that finds no wrongdoing — the verified balance will be returned to the player's registered payment method within a reasonable time.

13 Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. fuji9 operates as a platform serving the Bangladesh market and endeavours to ensure that its operations comply with relevant Bangladeshi law to the extent applicable.

fuji9 does not make representations regarding the legality of online gambling in any specific jurisdiction beyond Bangladesh. Players are solely responsible for ensuring that their use of the fuji9 platform is lawful in their jurisdiction of residence and for complying with all applicable local laws and regulations.

Any dispute that cannot be resolved through direct communication with the fuji9 support team should be submitted in writing to [email protected]. fuji9 will endeavour to resolve all legitimate player complaints in a fair, transparent, and timely manner.

14 Contact Information

If you have any questions about these Terms and Conditions, require clarification on any provision, or wish to raise a formal complaint, please contact the fuji9 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Live Chat: Available directly within the fuji9 platform for registered players
• Coverage: Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all of Bangladesh

fuji9 aims to respond to all written enquiries within 48 hours of receipt during standard operating conditions. Complex complaints or those requiring formal investigation may take longer; the support team will keep you informed of progress throughout.